Settings
Sim clock, scenario player, escalation rules, and service health.
Pre-flight smoke test
Places a real 5-second Retell call to the number below. Run it 30 min before the prospect joins — if your phone rings and the agent says its line, every credential is good. No work order or audit entry is created.
Presenter mode
Hides the sidebar, dims chrome, and bumps base typography one notch for projector / TV viewing. Toggled per device (stored in localStorage).
Demo kill switch
Pauses the sim clock and cancels every pending trigger across every work order. Use when something is going sideways mid-demo and you need a clean slate. After it fires, resume the clock from the sim-clock widget when ready.
Headline scenario
Plays the full 5-min flow on the demo work order (WW75 BMW @ Eastside Express).
No override — call goes to the seeded garage line