ViSN Sentinel
Settings

Settings

Sim clock, scenario player, escalation rules, and service health.

Pre-flight & demo controls
Smoke-test the integration before the prospect joins, toggle presenter mode for projection, and halt everything if a scenario goes sideways.

Pre-flight smoke test

Places a real 5-second Retell call to the number below. Run it 30 min before the prospect joins — if your phone rings and the agent says its line, every credential is good. No work order or audit entry is created.

Presenter mode

Hides the sidebar, dims chrome, and bumps base typography one notch for projector / TV viewing. Toggled per device (stored in localStorage).

Demo kill switch

Pauses the sim clock and cancels every pending trigger across every work order. Use when something is going sideways mid-demo and you need a clean slate. After it fires, resume the clock from the sim-clock widget when ready.

Demo scenario
Plays the headline 5-min flow. Each step animates as Sentinel's backend acts on the work order.

Headline scenario

Plays the full 5-min flow on the demo work order (WW75 BMW @ Eastside Express).

No override — call goes to the seeded garage line

    Service health
    Live probes against each integration. "Not set" falls back to simulation; "error" means the credentials are present but the service rejected the probe — fix before going live.
    Turso (libSQL)
    SELECT 1 succeeded
    live241ms
    Retell
    agent agent_41… reachable
    live278ms
    Resend
    5 domains configured
    live121ms
    Twilio
    account SentiNEL (active)
    live89ms
    OpenAI
    gpt-4o key valid
    live779ms
    Sim clock controls
    Use the floating widget bottom-right to pause, resume, change rate, or reset the simulation clock to the demo anchor.